Coordinator: Carol Ann Gerrard
Guidelines Referal Form
Safeguarding and Child protection policy
Data Protection Policy
Domestic Abuse and Conflict Management Policy
Policy on DBS Disclosure Information
Equal Opportunities Policy
Health and Safety Policy
We currently offer Supported Contact only.
We accept referrals via NACCC Safe Referral System:
SRS for Parents (Not currently living with their children)
SRS for Resident Parents https://youtu.be/EBUHxiCxuEg
SFCC charges a non refundable fee of £60 per referral,
which will include 4 sessions.
Further 4 sessions will be subject to an additional £20 charge
After we have received the application via NACCC SFS,
we shall carry out pre-contact visits with each parent/carer separately
before any contact commences
(this may be carried out over the video/audio call)
Contact sessions will be booked after the registration fee is paid
All correspondence to be posted to the
Centre Coordinator: firstname.lastname@example.org
Only those nominated on the referral form will be allowed admittance to the Contact Centre.
We do not accept those convicted of “Risk to children” offences, and reserve the right to exclude anyone where there is a history of allegations of domestic abuse.
The Centre cannot accommodate “supervised contact” in the legal sense of the term.
We are described as a ‘Supported Centre’.
Please inform the Centre Co-Ordinator, if your client returns to Court and arrangements are changed.
The building used for the Centre has a non-smoking, non-drinking, no drugs policy and therefore, we must reserve the right to refuse admittance to clients who do not follow the rules. The use of the Centre may be refused to anyone who disturbs other families present.
Everybody will be treated with friendly, impartial courtesy.
Following a booking, please notify the Centre Co-Ordinator, should you not wish to pursue contact or if it is to cease. It is difficult to maintain the good will of volunteers, if only half the expected number of families arrive, space and weekends are precious.
Thank you for your co-operation.
Please remember, the Swindon Family Contact Centre is run by trained volunteers.